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Recently I purchased and had installed a Fujitsu inverter multi-head air conditioning system for my home. I paid the not inconsiderable sum of $7648 to a local installer. I chose Fujitsu solely on the basis of taking advantage of the Fujitsu Free Money $400 cash back offer advertised extensively on TV. Had this cash back offer not been offered I would have chosen the cheaper alternativeread more
Three years ago, I bought ducted air conditioning. Fujitsu were offering a $500 cash back. They simply refused to give me the $500. I sent them the documentation that the installation company gave me to make the claim. They sent it back wanting the model number and receipt. I sent it back saying the company who installed the air conditioner had written the product number on the claim form, and I added a receipt that the firm then gave me. They kept the paperwork an never contacted me again. I tell anyone who will ask me - don't do business with Fujitsu. Buy Daiken. They may be more expensive, but they appear trustworthy.