Best Designer Furniture including Leather Lounges, Fabric Lounges, Outdoor Wicker Furniture, Cane Furniture, Mattresses, Bunk beds, Dinning Tables & Chairs, Sofa beds. all furniture available in custom colors and configuration. Satisfaction Guaranteed. Delivery Available Australia wide.
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Worst customer service. Rude staff and the owner is absolutely disgusting. The quality of furniture is nothing like the display furniture. I bought a lounge and am disgusted with this piece of shyt of a lounge. After contacting the store weeks on end.. the owner decided not to fix the problem. He was rude and arrogant dont be fooled you have no warranty people..do not purchase from this place!
Much like the other reviewers - this place sells poor quality furniture. Item damaged on delivery (chipped paint, broken backing boards). No attempt by store to rectify despite contacting them. Overall quality of TV unit was disappointing (poor quality black lacquer finish and hairline scratches everywhere). No pre-drilled holes for the drawer runners. Screws for the metal handles don't even screw into the handles. Wrote a review on their website to warn others but they screen the reviews and only publish the good ones (of which they had none!). If you're going to risk buying from this store, then expect the unexpected...
We purchased a leather lounge and were hoping to get the item that we have paid for. The item arrived with the following issues: 1. The item was packaged inappropriately. The head cushions which has long metal bars on them were pushed directly on the seats during shipping. As a result, the lounge is now pushed inside and looks loose. Based on the staff's advice, I waited to see if the lounge will return to its original place, but this did not occur. 2. The foam that is used in the lounge is totally different to the one we have seen in the shop. The one that was in the shop is firm. We sat on the lounge and the leather stayed as is when standing. However, the delivered lounge is very soft. When we sit on it, it stays down and the leather clearly becomes soft with lines on it. 3. All the cushions have 2 lines of halls on the top. It seems that they decided to change the design. We agreed with the staff on having all the cushions to be leather with the brown colour that weread more
keep us posted - good luck to you!
I received an email from Sanjay in Furniture Home to refund the money I have paid minus $100. They tried to minimise what they will fix if I accepted which they can bring quickly. Eventually, I accepted a refund to finish this issue which started from my mistake to order from them in November 11. I lost close to $250 which includes $100 installation, $100 from what I paid and around $50 in fuel/pictures
I bought a leather lounge and was looking forward to receive it. The lounge arrived with the following issues: 1. The materials used are not the same 2. There are dips in the cushions 3. The cushions came with holes over it from the front which can be seen when sitting. 4. We agreed on getting the item delivered inside our house. There is only a staff who was hitting the lounge left and right and could not deliver the item to the property. 5. The item was supposed to be assembled which did not happen. 6. A wooden table coming with the lounge came in the incorrect colour. I don't recommend doing business with them. Very unprofessional and non customer responsive.