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2/5/2018 Walked into Galleria Toyota to order some body panels for a vehicle I'm repairing. I stood at the counter for 8 minutes (yes I timed it) with 3 staff within 2 metres of me the whole time. All looked at me, not one asked if I needed help. One of the staff members Nino, who was no more than 1 metre from me refused to look in my direction for the whole time. He just made phone calls to people who were having their cars serviced telling them what extra work was required during the service. The lady beside him was on her mobile and chatting to Nino organising a script and the third lady was dutifully tapping away at her computer whilst looking at me occasionally still failing to ask if I needed any help.
Eventually I walked up to the staff and said "Excuse me, what do I have to do to get service here? I've been standing here for over 8 minutes and you've allread more