Geeks2U comes to you to solve all of your tech problems, same day, nationwide, seven days a week. We've helped more than 200,000 Australians get the most out of their technology. Windows, Macs, tablets, mobiles, TVs: if it hums, beeps or clicks - we can help!
Customer service is very poor. Still waiting for my cable......Ive paid for last week
Thank you for your post. I am really sorry to hear this. I haven’t been able to locate your customer file. Could I please ask you to send through your details to firstname.lastname@example.org and I will give you a call straight away to discuss your concerns or alternatively you can call the Geeks2U office on 1300 433 572.
Still after my refund of$40, as I cancelled the order
Thank you so much for your further post, I would be happy to look into this for you however I am unable to locate your customer file with us. Could I please ask for you to send through your best contact details to email@example.com and I will call you right away to assist. Alternatively please feel free to call us on 1300 433 572.
I was amazed that I actually got to speak to someone at 7:30 pm and make an appointment. The girl that answered my call was apologetic that the soonest she could get somebody out to see me was the next day - are you kidding?! That's awesome!! She made an appointment for 8:00 am the next day, then after I call ended the technician advised her that he couldn't make that time. She called me back immediately, offered a 10:00 am appointment instead and gave me a discount. Can't tell you how impressed I am with the service of both the reception staff and the technicians Geeks2U - highly recommended
Thanks so much for the lovely feedback Kim, so glad we could help!
Adam from Geek2U came today to sort out an adware problem. A very personable young man who clearly knew what he was doing. He arrived on time and sorted it out. What more could one want!?
Thanks Bert, we really appreciate the feedback and your continued business!
Geek's 2U Computer Repair Services is professional, customer service focussed and provides great value for money. Thanks for getting my computer network issues sorted without a fuss. I couldn't have completed my customer sales without your prompt service. Highly recommended. It's such a pleasure to deal with your staff.
Thanks so much for the review, very much appreciated! Glad to hear we were able to get your network problems sorted out!
First time I have used this service. And will never again.
Biggest rippoffs ever. Unprofessional and a waist of time that you in turn have to pay for.
And if you like your computer parts swapped out with out you know. Yeah use these guys.
So very un satisfied.
Hi Wouroen, thank you for your post. I?m really sorry to hear this. I have located your customer file and will give you a call to discuss your concerns. Kind regards, Chris.