Geeks2U comes to you to solve all of your tech problems, same day, nationwide, seven days a week. We've helped more than 200,000 Australians get the most out of their technology. Windows, Macs, tablets, mobiles, TVs: if it hums, beeps or clicks - we can help!
These guys are great! I had a problem with my computer and frankly I know jack squad about fixing such problems so I called my friend and asked him for advice. He recommended me Geeks2U and said they work really fast and efficient. That same day I called them and a really nice and friendly guy (don't remember his name) came over after half an hour. He didn't just fix my computer, but also explained what exactly he was doing and why. I was even surprised I understood everything he said and he didn't mind my endless questions. All in all I totally recommend this company, even though they are a bit pricey for my standards.
I was recommended Geeks2U by a work colleague who was able to recover all of their documents and files on the Windows computer. I have a Mac and the Geeks2U staff were able to do the same for me. They're not only very friendly, but they clearly know what they're doing.
Thanks so much for the review Kristie. Very much appreciated and glad to hear the service was a success!
Used this company through work and was not totally satisfied. The gentleman that came fixed the problem we had but after he left we realised he had somehow uninstalled our printers and it was very time consuming to set this back up.
Hi jmer, thank you for your review. I’m sorry to hear this. I'd be happy to organise a warranty service to ensure there are no further issues. Could I please ask you to send through your details to email@example.com so we can make contact. Regards, Justin.
Can't say I was thrilled with this mob. They came to my house and tried to fix the problem, though admittedly i was not charged as they didn't know what to do. Eventually I called my computer company ( the manufacturer, won't say the name) and they determined that the mother board had died. I hadn't heard of this. When this happens, it's time to bury your computer. I took It to a data retrieval company, who managed to salvage some photos etc, though Geeks 2U weren't able to help me with this. Having said that, I would use them again if it was a fixable problem, it's just getting that diagnosis that's the tricky part.
Thanks very much for the feedback Sally, sorry to hear we weren't able to assist, but glad to hear you were able to recover your data. Kind regards, Justin.
OVERPRICED. You will notice the people with good reviews are the ones that have had simple virus checks and backups. In my experience, companies like this charge a lot but pay their employees/sub contractors very little. Any DECENT tech would not work for these prices. That leaves Geeks2u customers with the duds. PLEASE READ REVIEWS CAREFULLY BEFORE YOU PART WITH YOUR MONEY. And BTW Geeks2U HQ. Don't bother replying to this post with some BS "Oh jee wizz, we're so sorry. Please contact us to solve issues". You just post that so people reading reviews feel better about your organisation. You had your chance to resolve issues with me but all I got was the cold shoulder treatment. I notice that I never got a response to my email.
Hi Jason, thanks for your comments. Customer satisfaction is very important to us and inline with our 30 day guarantee, we have not charged you for the service. Thank you for the additional information that you mailed through on Friday and also for your time on the phone this morning. My apologies again that we hadn't replied sooner. Kind regards, Justin T.