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The food here is fine and I have had a good experience with the friendly staff. The one exception to this is that after spending a lot of money (thousands) over a long period of time at this shop, Management was very unreasonable when I tried to sit with a group of friends who were eating there. Was very aggressive because I had bought a drink at the shop next door.
Not sure what happened with emerald08, but I have lived in Gembrook for 2 years & use this bakery at least weekly. I love the food, staff are friendly & the selection is good enough for me. I've worked on the Mornington Peninsula for the last 4 years & I can't find a bakery down there that comes even close to the Gembrook Bakery. The cheese pastie alone is worth the drive to Gembrook!
Where do I start? Maybe the overpriced, boring range of food this bakery offers? Or maybe the poor service that is offered.
Whichever angle you look at it this bakery is very poor. For a tourist town, with lots of potential, it is such a disappointment.