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I rate them zero and money hungry. Purchased online and did not see the weight restriction in tiny font. My husband was 3kg over with his winter jacket and riding boots on. We were then told we could not ride AND that I could not use the $280 ride another time let alone ever get a refund. Bad customer service policy when u have to pay in full in order to book.
Enjoyable experience to be had. They catered for beginners with us and you ride in small groups through small bushland until you reach the beach which is fun. The horses have a good temperment and the cost is very good we paid about $60 for a 2 hour beach ride.