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Had a disastrous experience with these people who are extremely rude and do no like a complaint.We were stranded at Sydney airport for over 2 hrs standing near Mc Donalds after a long overnight flight.We requested pick up at 10 am but the Driver failed to turn up so we had to take a train to Newcastle.To add insult to injury they denied any lapse andread more
I have never experienced more poor customer service in my entire life. Happy Cabby to start off when we booked for a group of 5 was told that pickup would be at 9:15 give or take 15 minutes. Then a couple of days later they called to move it till 8:45. That was fine. However, then the day before they called and said that we would be picked up atread more
Terrible service. I booked online and then my flight was changed to arrive 10 minutes later with a different flight number. My partner rang to update them with this info and when I arrived at the meeting point I was told that the bus had already left and the next one wasn't for another 3 hours. I took the train instead and insisted on a refund. The staff wereread more