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As a tenant of one of their properties, I arranged to vacate. I found a new tenant for them. This tenant sent through all of her forms and ID checks. The normal process as quoted by one of the staff takes up to 48 hours (or longer). The forms were sent through on a Thursday. I waited until next Monday to ask what was going on and the agent told me that they hadn't gotten around to it and they will get it done by today or tomorrow (meaning Monday or Tuesday). Tuesday and Wednesday went by, I called and emailed both days and still no luck. It has now come to Thursday again and they STILL have not yet reached a conclusion. The only reason why this has mattered so much to me is because I'm moving interstate to Adelaide THIS Sunday and they are aware of that. Trying to deal with a lazy real estate while your trying to organise a new tenant and move your furniture interstate and did I mention I have uni exams on ALL at the same time. It's ridiculous. But as long asread more