Department Stores

Harvey Norman Cairns

8 Reviews

call business (07) 4050 0300

101 Spence St

Cairns, QLD, 4870

VISIT WEBSITE

101 Spence St

Cairns, QLD, 4870

Harvey Norman Cairns

Shop with Confidence

Shop In-Store or Online at the award winning www.harveynorman.com.au
You can LiveChat with a product expert 7 Days a Week.

We have over 180 locations across Australia offering you a great, local shopping experience. Visit us in store for demonstrations and advice across our great product range and rest assured that when you purchase from Harvey Norman online, mobile or in store, you can contact your local store at any time for assistance with your
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Contact details

Brands

  • Harvey Norman

REVIEWS (8)

Very good
3
Good
0
Average
0
Poor
1
Very poor
4

Tell people what you think.

Help others by sharing your experience with this business.

Jo Morieson
OVER a year AGO

I would like to say how disgusted I am of your poor customer service received within your Electrical department Cairns Store. We have reported our issue with you regarding a warranty on a Hisense Fridge since the New Year and we are STILL awaiting a response. Not only that, the staff make it sound like it is an inconvenience to be assisting with the ...read more

Rachel 777
OVER 4 years AGO

Shop with Confidence? I think not. Long story short, I'll NEVER go back to HN Cairns again. If I could give a zero star rating I would. After being a long-standing customer of HN Cairns, who had returned time and again for appliances and furniture, I will never go back unless they decide to make right, the situation with me. I bought a coffee machine, after ...read more

Andrew and Julie
OVER 4 years AGO

We bought an AEG washing machine and dryer at Harvey Norman. We got great help and service from Craig. Craig was professional, efficient and friendly. We arrived as the store was closing. He stayed back to help us. We bought the machines late that evening and they were delivered and installed next morning by 10.30 am. That is service plus. Thank you, Craig.

Moose jockey
OVER 5 years AGO

Very poor service from the computer store and tech Dept.purchased a new laptop on Monday and paid for a technician to load Office and Antivirus software. Picked up computer Wednesday and told everything is in the box, got to the car and checked, missing items, back to the store and missing items located. Drove off and started laptop 2 hrs down the ...read more

bigfellow
OVER 6 years AGO

The service at the Cairns store is absolutely horrible. The the assurances and warranties provided by this store are absolutely misleading and not helpful at all. we have previouysly purchased many items from this store computers mobile phones etc. the franchisee himself has promised to look into a customer complaint but having provided him with the ...read more

Rachel 777
OVER 4 years AGO

I agree with you on the after-sales lack of service. Thank you for sharing your experience, I have shared mine too due to the same problem and I think people deserve to know that once they were pretty good, but not any more. Something's changed and I'll never go back ...read more

Tropical FNQ
OVER 4 years AGO

There is no service from the electrical department AT ALL. We have purchased many thousands of dollars of furniture, outdoor, electrical and computing from Harvey Norman Cairns, the most recent a lemon dishwasher by Ariston. The thing never dried a dish from ...read more

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