Shop In-Store or Online at the award winning www.harveynorman.com.au
You can LiveChat with a product expert 7 Days a Week.
We have over 180 locations across Australia offering you a great, local shopping experience. Visit us in store for demonstrations and advice across our great product range and rest assured that when you purchase from Harvey Norman online, mobile or in store, you can contact your local store at any time for assistance with your purchase.
Placed several large online orders with the photo department over the past fortnight. A number of photos did not turn out from each order. Went into the store to get assistance, but the advice I got was incorrect and dismissive, there was no effort to clarify the issues in store with the particular photos that I was having problem with getting printed as I needed. After returning home and trying to fix the problem online, I tried calling the store three times today - I consistently got put through to wrong departments and could not get through to the photo department as they were always 'with customers'. I was told a return call would be made within 10 minutes but I never heard back. Overall very dissapointed with the customer service, and I will not be printing photos through here again.