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We have over 180 locations across Australia offering you a great, local shopping experience. Visit us in store for demonstrations and advice across our great product range and rest assured that when you purchase from Harvey Norman online, mobile or in store, you can contact your local store at any time for assistance with your purchase.
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Bought an HP mini laptop, to take overseas to check emails. Got overseas and even though I'd paid to have outlook installed and up and running, I couldn't check my emmails. Nor could my daughter log into her email account from it either. Not impressed, would never buy from them again. Should have gone to Officeworks!!
Just wanted to buy a HP computer that was on sale as our old one wasn't working at the time so that we could check emails. The staff member advised the one we were wanting to buy was not suitable but we really wanted to buy that one as it was all we needed for checking emails. Walked out the store with nothing and they lost a sale and we went and bought the exact same model over at Office Works.
I cannot even begin to explain how helpful Kim in finance was for me--despite ongoing issues that no one wanted to take responsibility to solve from another store since July, Kim took it upon herself to help and sort out everything and am very grateful for her hard work and patience!! She truly is what everybody customer service is about!!
I had to return something my wife purchased and as it turned out, due to the nature of the product, the return was a little tricky. The staff member went ahead and did it anyway. I then went to purchase some phone cables. I never thought about asking for a better price but another staff member came and offered. I can't speak highly enough of the customer service.
Returned a product to the Midland store and received excellent service from KHarris a very nice young lady, very helpful when I wanted to choose another product to replace the return. I have shopped with this store many times and 90% of them have been good experiences,