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Was recommended to this shop. I will not be back. Called to get a quote for a standard service. When I went to pick up my bike they tried to charge me more than double for the service. When i asked what had been done they said they changed the oil and tighened up a few things. (Nothing major had to be done.) It was mentioned that the spark plugs were loose and I was asked where did I get the bike serviced last time, I said you did the service last time!!! The bike was very dirty, had dust that looked like saw dust all over the bike and when I got home i noticed oil all over my boot from the shifter. I would not recommend this shop to any rider who wants a piece of mind knowing the right thing has been done.
Really sorry to hear you feel this way. Please contact us to discuss further.
The owner contacted me to discuss my issues. After taking the bike back the owner fixed all issues and kindly added a few extras at now cost. The passion to get it right was second to none. I would recommend this shop to anybody. Customer expectations is a hard thing to meet all the time but with communication this can be achived.
Just wanted to say thanks for your incredible service and going the extra mile on my cb750. i got my custome bike roadworthed in record time and John was a pleasure to deal with. I would go back again without hesitation. These guys are the real deal!! Thanks again John
Awesome to hear you & your CB750 were well looked after, it's great to hear our customers are happy with our work. You are welcome anytime
I can't speak highly enough of the owner and staff at Doc hogs!. I don't pretend to know much about Harley's... But John, has always gone above and beyond to accomodate, rectify and fix any issues I've had with my bike. They have always given me options, I've never once felt like if been taken advantage of. So much so.. Doc hogs are now, the only guys I trust... with my bike!!
We appreciate your positive feedback. Awesome to hear you are happy with our service & the expertise we have provided to you. Also a huge thumbs for your trust in us, always welcome anytime. Cheers
Couldn't be happier with either the service or price at Doc Hogs. John is a wealth of knowledge, a great tradesman and is truly a man of his word! In my dealings with him I have NEVER come away feeling unsure about our transactions, and have always found him to be more than happy to sort out any issues that may have arisen. I have absolutely no hesitation whatsoever in recommending Doc Hogs Bayswater and John to anyone who will stand still long enough to listen to me.