I wish I could leave zero stars. I booked a pest control last year a man come he was friendly but a bit creepy, 6 months later I had ants and cockroaches upstairs and downstairs I called for a service, the same man came and was very rude! Didn’t want to spray upstairs because he didn’t believe I had ants and sprayed downstairs only , telling me it was my fault if I had cockroaches. Now not even 1 year after the first service I have ants and cockroaches everywhere. Absolutely USELESS!
I have been associated with this company for over 12 years and there service I receive both at my rental properties and also my families properties is always amazing. They always follow through with the service they say where I receive a 12 month warranty and also a free visual termite check. I love that I always get to keep the same price on a yearly basis and there is never any hesitation for them to come back to retreat any problem areas during the 12 months. They only ever ask that I wait an initial 6 weeks for the treatment to take affect. Can't recommend them high enough.
I have just had Colin Spicer from HitMan complete a terminte inspection & pest control.
Arrived spot on time, was courteous, respectful, and very polite to deal with.
Kindly removed his shoes before entering our home without promting (something many tradies could learn from), was considerate of our pets and myself (I work from home).
He was thorough in his explaination of what he was here to do before he commenced, reaffirmed what was completed when he had finished and explained the process of how the treatment will work as well as future treatments and preventative measures.
I will happily have Colin back to complete a treatment again in twelve months time.
Thank you Annette for contacting me and following up with my review. Thank you for being understanding, professional and friendly and for organising another of the Hitman professional team to address the problem. She was courteous, through, answered questions and made suggestions to reducing problems. The ant problem has been resolved.