Hornsby Fountain Medical Centre is a comprehensive medical facility, catering to all your family's health needs. We offer services that include: childhood vaccinations, Women's and Men's Health, Skin Cancer Clinic, Diabetes Management, Travel Clinic,and Employment Medicals. We have full time nurses in our treatment room and Douglas Pathology on site.
I'm so disappointed. I've been there for my and my son 6 weeks appointment. The doctor check + vaccinations didn't last more than 10 min. I was rushed to leave. I had questions and I hadn't had the chance to make them. The nurse checked my baby weight with his nappy and singlets on, didn't ask me to take it off or give me time to do without a request.
After vaccinations they both, doctor and nurse, just got their belongs and ran away, and never mentioned I should wait 15 min after the shot for safety, as everywhere else does. This isn't all but more than enough for never coming back.
Two years ago ths outfit was professional.Now the calibre of staff at reception has hit rock bottom.
They have no medical experience and certainly no customer service experence. One can only assume that what you pay for is what you get.When my wife left a message for one of the staff, (Not a GP to return her call). She was quized in a manner comparable to the KGB .She didnt want to speak to a doctor. She wanted to speak to someone who was courteous and the two on reception just do not make the grade. I have personally watched one of them treat a Chinese lady in a most inappropriate manner. I would not be surprised if people are abusive to the staff as they deserve it.They are arrogant and offensive. They used to have friendly warm and caring front staff on the desk but not anymore.Taking on staff of who are rude and poorly educated wth no medical knowledge, can save a business money in the shortread more
Went to this med centre with my daughter who has not been well for the past few days and the doctor (Maciej) was appalling he didn't even want to do a check up on her and just said that by looking at her she looks fine.. Then he was rude to me telling me that as I gave up breastfeeding my baby will become more and more sick...very judgemental, rude and inappropriate and I will never go back there again...
Took my son for a check up on his plantar wart and was seen by Dr Peter. He suggested a chemical treatment and he gave a brief explanation on how to do it. The consultation took less than 10 minutes and we were told to leave the consultation room because he said he had 6 more patients to be seen at and people are waiting. My son was trying to put his socks back on and Dr Peter just grabbed his socks and shoes and threw them on the waiting hall outside his room. I was so socked and couldn't say anything. This is my first visit and certainly won't be back. There are plenty of wonderful clinics in the area with far better services.