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I don't even want to give them 1 star, it would be 0 if i could. Where do I start! This salon is most unprofessional place I have ever been to. I have been there a couple of times with okay experiences but after today I will never go back.
After coming in with my mum to have a relaxing time both getting a manicure and pedicure, they began the pedicure with my mum and I was left waiting for half an hour before someone began my pedicure.
This was not because no one was free to serve me, 3 other customers came in asking if they had time for a manicure & pedicure and were all put before me (even though we had a booking and arrived before them).read more
Kept me waiting for over an hour despite having an appointment. Further more, they were accepting in walkins for eyebrow treatments while we were waiting. Pretty dissapointing, considering I had made the booking as a treat, to enjoy with my young primary school aged friend.
Thanks Eric, love my nails. I am a dedicated client of HP Nails a small friendly family run business with staff of four after finding them 2 months ago. I love the way staff take pride in their work, very friendly and always make you feel welcome. The Salon is clean and bright and staff wash their hands prior to starting next client. Compared to other Nail Salons I have to say HP Nails and Beauty are the best!!!!! Thanks HP for your professionalism, friendly & hygiene care!!! See you soon :-)