My wife tried to call their customer service division multiple times, 27 minutes my wife waited and I waited nearly an hour until I finally spoke to someone. I mentioned this and no apologies or recognition of how terrible that might have been given. Simply offered an 'oh I don't know why there's been long waits'.... Nothing!
Really poor service, no customer care given
bought 4 coffee tables for relatives, 2 have been delivered, when i called the (02) 80206641 number to find out where the other 2 tables are...nothing, an hour and a half through out the day of elevator music, your customer service is a joke ikea, ive paid $334.00 only to get half my order, where are my other 2 tables, ill be contacting consumer affairs, took my money, gave me half the order. You dont even deserve 1 star.