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We are complimenting the team at North Geelong (Illusion store) for their help and customer service. Our old gas log fire (it gave us good service for 15 years), just up and died. We headed to North Geelong, spoke to Don, ordered our new gas log fire a few days later. It was installed by Tom and his team. It's now 'glowing its coals' happily in our holiday rental... guests love the cozy warmth and the ambience it creates in the living area.
Well done to the team at Illusion Gas Log Fires. ... and we love the new store decor and the coffee shop, as well. Awesome!
Went into the store a couple of weekends ago after seeing their TV ad (terrible by the way). Service was okay, however I found the product to be the best value for money in the market.
I've purchased and now making full use of it. Love the product but they can work on other areas.
i have never purchased a heater before. i was referred by a friend to see the team at illusion. Their sales team were great and had no hesitation in answering all my questions. My wife (who was pregnant) went and picked it up the following day & the staff helped her load it into our van. Would recommend illusion to all my friends.