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My 13 year old son went in for a haircut and walked out 13 minutes later with a bad haircut. Overconfident hairdresser who came across as a bit rude when I was trying to suggest how he would like it but did her own thing anyway. I paid $35 for a haircut that she spent 10 mins doing!!! Way overpriced for a couple of snips.
Have had 1 good experience here and 1 bad one. Both with different hair dressers. Both times went in for "general maintenance" as am growing my hair and this is the basic outline of what I said I am after when I went there. The first time, that is what I received, including friendly chit chat, welcoming and good vibes.
The second time, I did not receive the cut I asked for - nothing major, just general maintaince and head in the direction of balanced lengths all over my head is all I asked. The back of my head has lost at least a years worth of growth and she thinned the rest of my hair out significantly. While barely trimming the rest of my hair, which is all I was after. Wether or not it looks better (I don't think it does at all) it is not what I asked for. The cut took her about 5 minutes, there was aread more
Do not value regular clients, staff keep changing prices at each visit. Inconsistent management.
Hi, we are sorry that you've had this experience. Can I ask, was this at the Highton salon as this tue local ad is for the Highton salon and does not include the other 2 salons we have.