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Quite the opposite of impressive! Our encounter with this company proved to be an incredibly dreadful and anxiety-inducing ordeal. The quality of their work fell far short of our expectations, and the installation process resulted in damage to our property, with no apparent concern or effort to rectify the situation from the installer's end.
Worst customer service I have experienced. The guy that came out to quote was lovely, professional and efficient hence why we chose to go with this company. From time of install to 5 long days later, we experienced a rude dismissive manager who gave multitudes of excuses as to why they had stuffed up (yet no communication with the client until Iread more
I decided to deal with Impressive Wardrobes for the 2nd time after I had a great experience with their customer services in the 1st time. this time I am really surprised with the highest level of customer service I got especially the installer, Carlos who was professional and attentive to details, I appreciated his efforts to make sure everything looks perfect.