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Yesterday afternoon I closed my Everday Account and I opened a new one on Thursday 18th January 2018 just incase I got charged for unauthorised transactions. The staff were very kind to me over the phone and the service was fantastic because the lady got a manager to manually close it while I waited on the phone with her.
Awesome deal. Sign up with an orange everyday account and receive $100 deposit for free. Just done it and worked! So happy. Best thing I can withdraw at any ATM without a fee! (Need to transfer $1000 a month to do so). They pay 3%interest in savings account too. So happy.
I have been banking with them for a number of years for my homeloan. It all depends on the consultant that you get on the phone in providng the correct product information or details about your account. On one occassions I was provided with a mix of information and the phone dropped off, each person I got gave different information about my account which is only frustrating. What is great about ING is the fact you can reach them 24/7 unlike other banks in which there is only a fixed business hours during the week.