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$220+ later, 2 visits 2 different plumbers a promise of no call out fee for the second call out (and then a line that this job was different a call out fee would be charged!! )AND STILL A SMALL LEAK FROM A TAP TO THE WASHING MACHINE HOSE And to top it off they wonder why the customer is angry excuse if i dont want to throw my money away. Supposedly it was my job to diagnose the problem! STAY AWAY FROM THESE RUDE SO CALLED TRADES PEOPLE. I have now put this money in their pocket and they refuse to fix the pocket and they refuse to fix the original small problem. Dont dare trust them with your larger plumbing jobs You wont se the end of it!!
I wish I had seen this before I used them. I accepted their call out fee of $80 and they told me that it was going to be $30 per 15 mins. The job was to adjust two outdoor taps by raising them 20cm higher. I also asked him if he could change the washers on a couple of taps. $555 later! Honestly, I could accept $300, but $555? And they send me a guy with a sprained ankle to do the job! Could he be any slower? I was charged for an hour and a half to do the job! People I have asked about this job said it wouldn't take more than 45mins, an hour at best! There was very little communication to say what it was going to cost for materials (which were costly). I was charged for 1m of copper but only 55cm was used. I don't mind paying for the 1mtr but leave me what wasn't used! I wanted to go local, but I won't use them again. I understand that I signed off and paid, but I think I was still in shock! It looks like they've done a good job, but it was definitely overpriced!