Into Blinds is a family owned business specialising in supplying great quality custom made window furnishings for the Melbourne area at competitive prices.
-Australian made blinds
-5 year warranty on blinds, shutters and doors
-Great customer service
-Service all Melbourne suburbs and major regional cities
Whether you have one window to furnish or a whole house, Into Blinds can accommodate all of your needs. Into Blinds we will help you find the RIGHT blinds at the RIGHT ...read more
We had our whole home fitted out with Plantation Shutters, Block-out roller blinds, Sun Blinds, Pelmets and Remote controlled motors for the blinds and I just want to say that we couldn't be happier. Not only (after a number of quotes from other companies) were they the best value for money, but the quality of the blinds and shutters are outstanding. The service was A-grade, from the initial measure and quote, right through to the installation and follow up. Were were always kept up to date on our order and any issues (although very minor) were rectified without question or delay. I just want to say a big thank you to the team at Into Blinds, and that we cant recommend you highly enough. :)
- Direct Deposit
Opening Hours Detail
- Open Public Holidays
- Online Service
- Appointments Available
- Contact 24 hours
- Flexible Hours by Appointment
We were very excited to hire IntoBlinds for our new office blinds install. We had 4 representatives from the company visit our offices prior to the install day, after a 4 week wait & nearly $4000 payment, the install guy arrived & said he could not install the blinds as there were desks in the way. We have 5 x 4.5m wooden desks. We would need an army of strongmen to move these desks which are all pre-fitted with cabling & electrics running through them. The install guy would not contemplate standing on these enormous desks to install the blinds & none of the 4 representatives from IntoBlinds who visited our offices prior to the install date mentioned that we would need to move these enormous desks out of the way. I then had to organise another install person (who was able to stand on a desk) to install the blinds which cost us an additional $900. Trying to then get in touch with IntoBlinds customer service after that was not easy. I emailed, rang, left messages, Iread more
Part of the reason I selected Into Blinds was due to the positive reviews I had read. As a result I was very disappointed with my experience with Into Blinds and in particular their Customer Service.
Following my initial query regarding a discrepancy on the plantation shutters I received, compared to those in their showroom, I was referred onto the Customer Service Manager, Alicia, to discuss the issue. This is where the problem started. Despite numerous phone calls and a couple of emails, Alicia 99% of the time failed to provide any response. Every time I called the office, I was informed that they would make sure Alicia would call me back that day. Instead it generally took 5-6 days to get a response, and often it was delivered with quite an attitude as to why I was questioning the longread more
I had a sales person out to give a quote which was not an issue on the price. We were not in a rush to get the job done as we had other things to organised first. This salesman kept hounding us for deposit money. When my partner was away working overseas he called his office and lied to our admin girl that he had the authorisation for deposit payment for the blinds. i've had quotes for our gate to be made and they gave us 3 months and not kept hounding us and harassing my partner at his place of work! I called their office to make notice of this behaviour and no one bothered to call so I guess the care factor is ZERO.
We had our whole home fitted with roller blind (Single and Dual) and i have to say they look amazing. My Husband and I got a few quotes and they were the best value without comprising on quality. The whole process was painless through the intial quote and measurement all the way to installation - seemless.
Would totally recommend them for a quote if you are looking for blind installation
They also looked after our flyscreen issues and security door