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I have been going to this doctors surgery for over 12 years now. The doctors here are great and Dr Sotille is absolutely fantastic, as well as Dr Bayliss and Dr Triggs. All of them truly care and take care of me with my chronic health issues. The receptionist staff are truly magical ladies that go above and beyond to help me in any way possible, from fitting me in for urgent last minute appts to faxing scripts when I can't drive the distance. I recently had a few major health scares and the girls were onto my docs immediately for my care. They truly care about each patient. And they bulk bill!!!
Don't go you will have to pay loads most doctors don't bulk bill they booked me in and charged a fortune $75 for me child to be looked at for 5min and I was told oh well that is a standard fee hehe from the reception staff I asked why I wasn't told of the high fee oh the phone this is so beyond what is normal they says ops oh well.... P.s I have been going to this doctor for over 35years but it has become to much the over charging the docs that hate children the very very rude reception staff. It is hard to get the few good doctors at this place some are fantastic but if you can't get them you are doomed... That in my mind is not worth it find a nice place that will not drain you of as much cash as they can get off you. And a place that have good staff at the front and good doctors after all what are we paying for? At this place treatment well from now on I say No No No .....
Thank you for taking the time to provide feedback about your recent visit to the Ipswich Road Medical Centre.
I apolgise that you were not informed of the fee and that you feel it is too high. The staff have been made aware of your feedback and reminded of the importance of informing all patients of the practice billing policy at the time of making an appointment.
If you have any further concerns, please do not hesitate to contact our Practice Manager on 3848 2447.
I am a regular with Bill Tritton at this medical centre , who I believe is the Principal of this practise. I always recieve the most excellent, courteous, friendly and professional care. He spends as much time with you as you want, and most of the time the consultation is Bulk billed. Its a very busy practise and sometimes you have to wait a bit , but just ring before you go and ask if the doctor is on time -- simple really.
I first visited this practice about 8 months ago when I wasn't able to make an appointment with my regular GP of many years.I was so impressed with the standard of the consultation that I decided to change doctors and never went back to my other GP.
I would not hesitate to recommend both Drs.Edi Sottile and Jim Griffin to anyone.They are both very professional,caring ,thorough and not arrogant as some doctors can be.
The only complaint would be the waiting times (in one instance it was one and a half hours) however, the receptionist informed me of the situation as soon as I arrived. Anyway,as it seems, some patients have multiple issues they have to discuss, so realistically,how can they expect to have them all dealt with in 20 minutes! Just book a long appointment !