Jackson & Rowe Real Estate specialises in houses for sale, rental & property management services in North Ryde, Cabarita, Eastwood, Carlingford, Putney, Hunters Hill, Marsfield, North Shore Upper, Northern Beaches, Eastern Suburbs, Northern Suburbs, Parramatta, St George, Inner West, Sydney City, Western Sydney, North Shore Lower and Riverina & Murray, New South Wales (NSW).
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We had an issue we tried to resolve through Jackson and Rowe in recent weeks but couldn’t begin to reach a satisfactory resolution due to the complete and utter indifference of the managing director of this agency to our concerns. Despite presenting him with ample evidence that a tenant of theirs was causing trouble, through a combination of evasion and diversion, the director dodged responsibility for the issue even going so far as to say the issue was caused by a ‘misaligned door’ and that we were in the wrong to be concerned with the tenant’s conduct despite a dawn to dusk campaign of anti social behaviour on the part of this tenant. The latter which he said we couldn’t prove because the owner of the property (who was on the strata board) kept blocking the motion to allow a door cam to be installed. Morally questionable conduct is what you can expect from these people, highly unethical practices, distortions and falsehoods on any given issue. If theyread more
Service so far has been good by Jackson and Rowe .. but the property manager Amanda Helst.. should know how to deal professionally with both the parties highly disappointed with the approach very unprofessional and disrespectful behaviour with either of the tenant . Pathetic behaviour ... I really hope that this feedback is taken positively and worked on it ..Ratings r truely based on Jackson and Rowe..
Rude and incompetent agents. Expect them to never return calls or fix issues in a reasonable timeframe. They will rent out a place in poor condition and then expect it returned in brand new immaculate shape. If you want to rent off a slumlord and be treated like trash they're a great choice, otherwise steer clear.