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Went to JB in Springvale VIC for a return. First response I got was no return, then the staff passed the item to the next window without saying anything to me and started serving the person behind me. Then Store manager was rude and annoyed for having to process the return and made excuses of it having been outside of warranty even though itread more
Trying to find out why my preorder with express overnight delivery due today is currently sitting in JB's warehouse. Given ZERO response from website enquiry or social media I hope the number provided here is connected but one thing is for sure I won't be shopping with JB HIFI again
Will never shop with JB Hi Fi Again after the customer service I received from a manager at the online team, I was made to feel little and stupid. I have worked in customer service a long time and would never expect this attitude from anyone even if they were having a bad day!!!!
NOT DOING SHOPPING THEIR EVER AGAIN??
I went to JB HIFI and bought the TV and book the delivery and Bcz of the delivery I took day off and the delivery guy did not contacted at all and when I contact to JB HIFI PAKENHAM they always said we will find out and give you call back in 10 minutes but never call back. I chaseread more