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As much as I would like to write a raving review I can't. It saddens me that you have such incompetent staff in the office me as a customer should be able to speak to some one without having one of your staff speak over me. Or at me! Then making me feel bad for having to yell to get my point across. I wish I knew this before we decided to purchase a car under finance with yous. They give you false hope they say they will call days later you still have yet to hear from anyone of corse you will have to chase them up countless times. We had our jeep cherokee from 15/12/2016 for only 1 week before the oil change light popped up. Fast forward till today 15/02/2017 i have only just managed to get scanner man in to diagnose the car Tommrow now if you women in the office ran your mouths as fast as you could help a customer out you would have 5 star review if you had done your duty and do right by the customers you wouldn't have people writing bad reviews.read more
I think Keikel you need to check your paper work and see who you brought your vechicle from. When you do that you might want to remove this as well as apologies. My company has never sold you your car.Please have this post removed !
WARNING, yes they will act like they like you, and they will tell you they will get it done for you by the end of the next day but dont listen to them before service was excellent, almost like they were acting, but after service, suck my car after 2 months of purchase started heating up and the fan belt, started making a scratchy screeching noise, i rang them and they got so defensive they were acting so childish, spoke to the staff who deals with warranty was very very rude, and wouldnt let me get a word in, these people will only tell you what you want to hear, once you sign the documents, they dont give two hoots about you they just want your money, I deeply regret goin through this car dealer, I wish I did more research but been new to the country and in desprate need of a car, i was referd here by a friend, who is also having problems with his car, If you dont want to have any problems and get attitude, from these stay right away from them - yup they sell u cheapread more
hI jAEJAE28 WE ARE VERY SORRY FOR ANY INCONVIENCE YOU HAD WITH ONE OF OUR STAFF MEMBERS. PLEARS PHONE ME PERSONALLY AND I WILL ATTEND TO YOUR PROBLEM. REGARDS JOHN WILLIAM AFTER 35 YEARS ONE THING WERE SURE OF, LOOK AFTER OUR CUSTOMERS!
I came to John Williams auto sales about 7 months ago. I was really impressed with the service I received. Unlike other times I have bought a car I didn't feel pressure and the salesman seemed honest from my understanding based on previous research. They were friendly and helpful and my finance application was speedy and all for a reasonable price. Thanks. I will be back and recommend you to friends
Got my first car from these guys about 6 months ago, picked up a really nice car for 7000, a few problems at first but they were extremely helpful and had them all sorted the same day the problems arose, since then i have had no problems with the car and have already recommended these guys to numerous people. Service: 10/10 Quality: 10/10