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Ordered a Turducken 3 weeks ago over the phone for Christmas. Hadn't been delivered in the time frame we were told on Christmas Eve, so we called them and they couldn't find our order. So they said that it must have been our fault, and that we must not have confirmed it.
Then when my dad said that we were dissapointment and would have to try and find something else, they yelled and swore at us.