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Very disappointed with service. Ordered a Black Forrest Cake and 1 Dozen assorted cupcakes for a Birthday. Was told they do not do Black Forrest but shown a lovely cream filled sponge and given the option of Chocolate Ganache. Arrived at 8.30 am to pick up, 2 staff working the front counter, was not even acknowledged upon entering the store, stood and waited for about 4 minutes until asked what can we do for you, asked for our order, ($66.00) and then given a generic chocolate cake with white ganache, and 6 chocolate cupcakes with chocolate icing, and 6 vanilla cupcakes with pink icing. Nothing at all like what was ordered. Questioned the large cake, those staff ignores me, and calls out another staff from the back who proceeds to argue that I got what was ordered in the book, and that it is a Red Velvet cake with a cream filling and White chocolate icing. Ended up taking what was there as it was for a birthday and after cutting cake, was no cream filling ANDread more