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incompetent, negligent, useless, should i continue ! the house we moved into also was full of mould , the roof leaked, we requested verbally and in writing for maintenance it took a breach notice to get any action , even then it took them 4 months and all that was achieved was a stack of quotes , we made a request for a rent reduction it was out right refused , my whole family including children and even the dog have fallen ill due to the nature and extent of the mould , and the only response we where given was if you don't like it leave . My advice to any 1 thinking of dealing with this f rate company is don't risk your safety , health or sanity !!!!!!!!!!!!!