Kedron Park 7 Day Medical Centre

Super friendly! Helpful and caring. They also have an onsite Pathology, Xray and Physio.

This is a review from some time ago but I found the surgery as a whole quite pleasant to deal with, my only issue was that I saw a doctor who told me he couldn't help me with the nature of my problem but he did refer me to a doctor in the same practice that could and I was called immediately and dealt with pleasantly, just would have preferred a doctor who could help me from the start!

Reading the below comments, I for one would be interested to know how the customer service training worked out for the reception staff? Ive been attending this medical practice for going on 2 years now and have never been met with a ruder team of staff.

I had a particular my go-to Dr for quite a long time. Roughly a year ago this doctor left (maybe more?), and I saw another Doctor. All was fine. Called to make an appt and it was bought to my attention my go to Dr had returned. Stoked! Made the appt with this Dr. Felt so relieved to be going back to a lovely, empathetic, compassionate Dr who appeared to have the time for the patients.

I couldnt have been more wrong. I am unsure what went on throughout the time off that this Dr had, but a different Dr tenfold.

Its a shame really.

I was extremely dissapointed with my experience at this place. One of the reception staff was rude & impolite. Ignoring one of my questions & making me feel like I was a customer at a takeway store & so rude, not even a hello. I will not be going back & will make sure I let my friends & family know so they are not subjected to this kind of treatment.

I rang on Monday morning, very worried about my child. After reassuring me, the lovely girl at reception was able to fit me in with a Dr within half an hour. Dr Tang was great and I will definitely be asking to see him again and I will be recommending the centre to others.