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Awful. They relocated my family and I from Brisbane to Mt Isa. Before the boys began packing the truck, on 12/12/11, I asked when I would be able to access my belongings. I was told, the 19/12/2011. I asked again, because Christmas presents were going to be packed on the truck. I was assured it was to be the 19th.
The 22/12/11 came about and I rang keffords to find out if our gear had arrived, since they had not bothered calling me. I was eventually told an hourread more