Kent Removals & Storage

We have always used Kent whenever we moved either locally or interstate but this last time we had a terrible experience with Kent Adelaide. They picked up and put out things into storage and then they not only lost boxes but broke and damaged just about everything. How they managed to break into pieces a brand new barbeque is a great mystery to me. How could they possible lose boxes. When we compained we got the run around and then were told we should have taken up insurance with them and if you read the fine print they pay bugger all anyway which would be far less than the premium they wanted. We will never use Kent again so after 25 years its good bye.

We had a terrible experience with Kent removals. We have moved many times and know how this works. However, we are new to this in Adelaide and were advised that Kent was a professional service that had experience in moving pianos, so we employed Kent for our local move.
They attended our property and filled up the whole truck and then told us that they had no room for our piano. This was the whole reason why we arranged a truck in the first place! The removalists then proceeded to tell us that if we wanted to have the piano moved it would cost another 3 hours worth of time, that wed be better off getting his mate to do it, a cash in hand job. The move was already costing over $800. We spoke to management who advised us that the piano would ...read more

Kent's web page and estimator were great. Excellent prompt communication back to me from the office at a very stressful time and very reassuring to have a lot of the hassle taken out of the move. (Unlike the major competitor who was slow and not helpful!) The uplift and delivery crews were great.

Having used Kent's services in the past I knew I would be in good hands to use them again. As usual I left everything to the last minute & the staff at Adelaide when I made contact were quick to do the valuation & get the ball moving. Great packing service & the guys at Adelaide (upload) & Perth (delivery) were careful & very polite. Overall a great experience & all the staff that I came in to contact with were helpful & a pleasure to deal with.

We used Kent to help us move and were not disappointed. When we decided to book our move the our client manager in Canberra fell ill. We were contacted by someone in Sydney and the move went ahead as planned. The packing crew were courteous and on time and did a great job with our precious items. The uplift crew lead by Daniel were also on time and were professional, courteous and ensured that we were happy with their service. We will definitely use them again and recommend them!