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We had our house burn down, and were charged $80 just for a call out for 5 mins, to put grease or something on a key :( would not recommend to anyone.
Sorry you feel that way but you failed to state that I waited more than half an hour to get access to the vehicle. I think you would be hard pressed to find a tradesman who would show up for a job and not charge you a callout fee regardless of whether he spent 5 mins or 50 mins there.