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On the wedding day wait staff were too busy chatting to each other than noticing the bridesmaid trying to flag one of them down to take the cake away. When the cake was served, it wasn't serving slices but cut up cubes piled on one plate for the whole table for people to just pick off! It was embarrassing. Even though drinks were not limited, I had a few people including my parents say drinks were hard to get because the waitstaff. Noticed the waitstaff also took some of the bonbonnieres, not happy about that.
The DJ didn't even stick to our song choices, even played a song we really don't like.
Should have spent thousands of $$ somewhere else.