Have a picture to share?
Upload it to help other users learn more about this business.
I was have a pink slip inspection about 3 weeks ago with kmart auto and tyre service at castle tower and I am not happy at all with their customer reprensentative because the way he talked to my wife by saying that he will not let our car pass the inspection if we dont change the front windscreen wiper which I strongly believe its still good enough to use for. We was asked him if its possible that we changing ourselves because the cost its way too expensive for the wiper ($94) while it probably only cost me $20 for replacing the old one by myself since its not a hard thing to do so. I was a regular customer with kmart auto tyre and service for servicing my car and use to be deal with Mr. Anthony. Long story short, i am a regular customer but since this thing happening I probably will change my mind to find a better option for servicing my car in the future.
I've used KTAS Castle Hill for a number of years now, especially for servicing once my cars are out of dealer warranty. The first time I used them was to change my brakes pad and disc-machining (after the Nissan dealer told me they needed doing). I took my car in, told them I couldn't remember if it was front or back brakes. An hour later, they called me and said that both front and back brakes were good for at least another 10-15,000km so no need to change them now. Total cost was $0. After being so ethical/honest on my first visit, I've continue to use them for services, brakes, electrical faults and battery changes. I have always been happy with the service. Even when they have seemed expensive, on phoning around, they're generally still one of the cheapest (if not the cheapest). I've also found it convenient to use them because you can leave your car there for a few hours and head upstairs for shopping etc. Highly recommend.
if you service your car with them ill garentee you will come out with 200 new parts you dont need and a lot of anger in waiting for them to finish your car due to over booking. no matter if you have clearly stated you would like your car ready at this time with a followed response by them saying "yes of course" please don't waste your time here im sure theres a kmart auto that will work with you but definatly not this one. cant say much on tyres i go to jaxx castle hill
Called this week and spoke to Glenn about tyre options for Holden Calais. He provided detailed feedback on 4 options and could fit tyres within 24 hours. Change over was completed on time for the agreed price which included a 6 monthly reminder to have tyres rotated. Glenn booked car in for tyre change and contact with other staff indicated it was a well run service centre. After hearing my wipers need attention and service was due have now booked car in for 41000 service next week.