Kobe Jones in summary are 'like' thieves. They overcharged and refused to refund this money even after taking the matter to NSW Fair Trading. WITHOUT A FAIR RESOLUTION it has resorted to giving a negative review so others can learn that Kobe Jones are an unreasonable and disgusting establishment. Worse yet, their food is overrated for the mediocre quality. A booking was made entitling 50% off meals. On Sunday there is a surcharge of 15% (14% Sunday charge + 1% credit card surcharge). To make it clear, the dispute is NOT on the surcharge, but HOW the surcharge was NOT applied on the ACTUAL bill amount. They applied the 15% surcharge BEFORE the 50% discount on the meal. The bill amount came to about $300 BEFORE discount. After discount the final bill came to about $150. Logically surcharges are applied on the actual final bill amount. Therefore $150 + 15% x $150 = Final Bill about $172.50. Instead they applied the surcharge on theread more
Every now and then my friends and I would come and revisit Kobe Jones at King Street Wharf. So far, their premium price points could only translate to a slightly high end atmosphere and nice platings on what otherwise would be standard dishes. This time around, it started with a bit of a glitch. They were unable to find our online reservation (which came with special offers) but it was quickly resolved and we were still given the offer. During sundown, the place is a transition of a balcony with wharf and building views into a low light, premium-laden ambiance. This time around we had different dishes. The baked mushroom with cheese rice dish was quite nice (and saucy, as per their usual trade). The green tea salmon dish came with a large serving size but tasted a little bit tasty. The chicken karaage was just alright and so was the scallop dynamite roll they were nice but not too special. We also decided to order some desserts. The flamed green tea cremebulle withread more
The restaurant itself is super classy and the location - beautiful, but the biggest gripe for me is that it's really reallly REALLY Westernised Japanese food plus it's way overpriced. I know the place is suppose to have a western influence, but it didn't even taste Japanese anymore!! It was missing everything a true Japanese food fan would love about Japanese food and they used plain boiled rice for the sushi!!! How could such a "high class" Japanese restaurant not even know how to make proper sushi rice?