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Wholesalers

KOCH & Co Pty Ltd

11 Reviews
(02) 9741 4999

80 Adderley St

Auburn, NSW, 2144

80 Adderley St

Auburn, NSW, 2144

KOCH & Co Pty Ltd

GIFT - HOME DECOR - FLORAL - FLORIST SUPPLIES - RIBBONS - GIFT WRAPPING - SOFT TOYS - CHRISTMAS DECORATIONS - INNOVATION - INSPIRATION - CREATION - DIY - EVENT DECORATION

Koch & Co is a national importer and wholesaler of floral accessories and decorations. You can view our full catalogue and shop online at www.koch.com.au.

We also sell from our superstore in Auburn direct at wholesaler prices and the public is always welcome.

We sell gift ware, glass vases, ceramic flower pots, soft toys, artificial flowers, floral supplies, ribbons, gift wrapping, balloons, candles and home decor. We cater for all occasions, including weddings, christenings, Valentine's Day, Mother's Day, birthdays and more.

Our range of florist supplies and floral sundries are suitable for professional florists, as well as hobbyists. Accent your decorations with our wide range of fashionable Silk Fleur Artificial Flowers which are high quality and well priced.

Gift wrapping is one of our specialties - we stock vivid tissue paper, cello and other special wrapping. Adding to this we have hundreds of ribbons to select from. We have a wide range of hamper supplies to choose from, including baskets, boxes, ribbons and shredded fillings to make gift giving easy.

Wedding decorations such as glass vases, LED lights, fibreglass urns and pedestals, tulle and ribbons are all available are great prices.
...read more

Contact details

Visit website Email this business
(02) 9741 4999 1300 555 624
(02) 9648 1223
41065265769
065265769

Brands

  • Teddytime Soft Toys
  • Oasis Floral Foam
  • Strass Floral Foam
  • Image Glass Vases
  • Silk Fleurs Artificial Flowers
  • Signature Ribbons
  • View more (4)

Payment options

  • Visa
  • EFTPOS
  • Cash
  • MasterCard

Opening Hours Detail

  • Online Service
  • Closed Public Holidays

REVIEWS (11)

Very good
6
Good
0
Average
0
Poor
2
Very poor
3

Tell people what you think.

Help others by sharing your experience with this business.

aimee.dee
OVER a year AGO

Looked to moving my business over to them from my other long term wholesaler where I dispatched products to my team members all over Australia ($1000's per month). I first called to ask about postage time which was fine, when I went to call back re: my account asking if I could have an account where I would pay in one lot instead of pay before delivery I spoke to a customer service team member who was less then happy to help me who then transfered me to accounts where a more than dismissive man spoke to me told me I placed one order with them in 2016 and then just said I dont qualify, did not ask for more information about my business or ask if they could help me in any other way. They have lost my business and wont be getting it in the future.

Koch&Co
OVER a year AGO

Hi Aimee, we are genuinely sorry to hear that we didn’t deliver the customer service standards you should expect.
Everybody with an ABN qualifies for a Trade account. If you have an existing account and have not traded for 2 years, your registered account may have become inactive and we can reactivate it for you very quickly.
If you require a 30 day credit account, like all companies that offer accounts, we have a process that is required to be completed before this can be offered.
Would you mind emailing us at info@koch.com.au with your account number & contact details so our customer care team can give you a call and discuss your specific business needs?
We appreciate your feedback and we hope you will give us another chance to serve you and meet your expectations.
Best regards,
Mathieu

kabro
OVER 2 years AGO

I live in remote W.A.and I have been a customer of Koch & Co for a few years now. I have always had great service but recently received my order with some broken products. From my very first contact by phone, I received exceptional service and it continued with the after sales service which included replacement and super quick delivery Thanks Jennifer and Koch & Co
Highly recommended
Kathy (W.A.)

ladybirdbb
OVER 2 years AGO

Koch have always been a pleasure to deal with and are very prompt with their deliveries. We love using their easy to assemble, good quality boxes...thanks Koch :)
Bev and Virginia @ Ladybird Gifts.

jmer
local star
344 Reviews
OVER 3 years AGO

The largest sundry supplier in the area. There is parking on sight. Lots of great options for glassware and ceramics, and prices are very fair. I personally love the choice of ribbons they have available, so many colours and styles!

Curlewis
OVER 4 years AGO

Worst service I've received in a long time. The staff who called me to amend my order was rude and dismissive and hence I cancelled my order. Will never shop here again and this company has put me a week behind on a project. Thank you very much.

Koch&Co
OVER 4 years AGO

We're genuinely sorry to get this feedback - we recently scored highly for our friendly customer service so this is definitely not how we want our customers to experience Koch & Co. While I can appreciate your disappointment, we'd love the chance to resolve this if we can - please get in contact with John on email info@koch.com.au.

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