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Kosmic Sound

19 Reviews
(08) 9204 7577

94 Hector St

Osborne Park, WA, 6017

94 Hector St

Osborne Park, WA, 6017

Kosmic Sound

Perth's Musical Instrument Superstore!

Our Kosmic Sound Osborne Park store features expanded new areas for our Keyboards, DJ, Recording Live Sound, Drum and Guitar offerings. We have a massive inventory on display, so you have a great choice of all the best products available.

Our store has a wide product focus, with everything from basic instruments for beginners all the way to corporate sound and light systems with our External Projects Division (Kosmic XPD). Here is a more in-depth look at what we do.

Guitars At Kosmic

We stock a wide range of guitars, including classical, acoustic steel string, acoustic-electric, semi-acoustic and electric guitars.

The Vault features our high-end guitars from the Fender Custom Shop, Gibson, and PRS. One of our most popular features, the Vault will keep you coming back for more.

You will also find quite an extensive guitar repair and custom shop service, with access to quality luthiers. We can repair, adjust or hot up your guitar, help when disaster strikes.

Recording

Our music technology team will help you set up your dream recording system. From home hobbyist to advanced Avid Pro Tools HD solutions for professional studio owners, we have the expertise to help.

DJ Gear

Kosmic Osborne Park is a one-stop shop for all your DJ requirements, with great gear and amazing staff that are very talented at what they do.

The Drum Shop At Kosmic

The legendary Drum Shop lives on at Kosmic, and we have put a lot of effort into making this a special feature of our new store.

We carry a massively expanded selection of acoustic and electronic kits, cymbals from the world's biggest brands.

Live Sound & Lighting

Kosmic Sound built a reputation on live sound in the early days, and it is no surprise that this continues today.

We can help you with everything from small systems for rehearsing and jamming, to large stage systems for live performance. The guys are always keen to help and look forward to seeing you when you drop
...read more

Contact details

Visit website Email this business
(08) 9204 7577
14008879507

Brands

  • Fender
  • Gibson
  • Roland
  • Boss
  • Yamaha
  • Marshall
  • View more (4)

Instruments

  • Banjo
  • Ukulele
  • Cymbals
  • Bass Guitar
  • Drums, Snare Drum, Bass Drum
  • Guitar
  • View more (2)

REVIEWS (19)

Very good
3
Good
1
Average
0
Poor
0
Very poor
15

Tell people what you think.

Help others by sharing your experience with this business.

NoGoods
UNDER 1 MONTH AGO

We hear retailers bemoaning their failure due to high rentals. In this economic climate reatilers are falling over themselves to make a sale. Not Kosmic, it seems. Customer Service 101 - how difficult is it to proactively keep customers up to date on where their order is? It's bad enough waiting 2 to 4 weeks for a $2.5k drum kit but the worse part was having to follow up - to be met with vague answers and attempts at placating - when what would work is action and delivery. I don't want to hear "I understand where you are coming from" - I want to hear - your item will arrive on this day and will be ready for collection. Instead the date I was given came and went and still I could not extract a firm answer on expected delivery date. How hard can it be to track a consignment - I was told they would and get back to me - that day ended with no call from Kosmic. Simply not good enough! 48 hours after cancelling my order with them - I am able to take delivery of the ...read more

Alfaholic
3 months AGO

The worst online services i have ever received. I won't even support them in store and i urge anybody reading this to do the same a company like this deserves to go bust.

I have made 4 orders and each time i have had to wait months for them to even send the item. My latest order has been on hold for 29 days and i cant evem make contact with them. It's absolutely disgusting and the soner this company is out of buisness the better.

JSands97
7 months AGO

This is easily the worst music store I have ever come across, and is easily the worst customer service experience.

Their range of equipment is mediocre, the staff are incredibly unknowlegdable and incompetent, and orders are incredibly slow.

Due to an insurance claim I have been forced to spend credit at this store, and it has been a nightmare.

Just one example, I had a specific guitar pedal I needed to order and after repeated calling every few days for 3 weeks (being consistently told "we're sorting out a new supplier, call back soon"), was eventually told that they simply could not order the pedal. This 3 week delay and a considerable amount of time wasted did not seem to phase the staff when I complained, and they offered no sympathy or further assistance.

I would recommend never going to this store, ever.

Mr.Mee
8 months AGO

Bad service. No communication. Terrible shipping . Worst music retailer online.

andies33
OVER a year AGO

Really bad allround
Ordered 5 x Pearl rack clamps from their website which showed that they were in stock . AFTER ordering and paying was then told that these were in fact out of stock but would be here within 10 -12 days
3 weeks alter nothing so contacted Kosmic and was told will check with supplier and get back to you, explained I was in a desperateposition now as I needed these by the weekend. 3 days later nothing! so contacted again and was finally informed " These wont be in stock till late December"!!!! Suppose you want a refund" ?
Are yo kidding me what a waste of my time and now have to try and desperately get hold of some clamps in 4 days! thats if they refund my money promptly! which I doubt
Useless is an understatement

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