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Terrible experience at this jeweler. They downsized my grandmother's ring (which was 8mm thick) 5 full sizes and only returned 1 mm of gold, telling me the rest was powder. Very dishonest. I will never return.
i would also like to correct you your ring is not 8mm thick, it is about 1.2mm, the lenth will be 8mm and width of the piece we have take out is about 2-4mm. 0.56g at the most $6
This a great jewellers, everything is done on site as they have several jewellers working right on the premise. Staff are always very friendly and helpful. They have a lovely unique range of stock, really different. I would recommend this jewellers to anyone looking for a quality jeweller and friendly service.
Spent a little over 4k here on a "custom made" engagement ring, it turned out to be the most recognisable pearl setting you see. A year later the pearl looks terrible and the diamonds have dropped somewhat- would've been nice if I was given some advice regarding pearls are porous, delicate, not hard wearing, have to take it off before doing anything andread more
We wanted to replace an older rose gold chain. Asked them to measure the length of the old one and get a new chain made exactly the same. We received one that was too long and had a smaller different clasp. When we said it wasn't the same as the old one, the staff were confrontational and quite rude. We ended up having to pay them extra to rectifyread more