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So easy to log into to get a quote. I needed to add extra measurement info for one request so emailed Jodie and other Lift and Load staff directly. Very quick response to my request for a quote, an excellent price! The quote process was clear with just the main details required to be entered (previous attempts to get quotes from other removalists was a nightmare as so much information was required. Lift and Load have mastered the quote process, it's succinct and efficient, obviously Lift and Load have a deep understanding of the online shopping market). I was informed of the progression of the move through email and SMS and my eBay item arrived in perfect condition after a trip of 1700kms plus. The driver was great too. Thanks to the quality service from everyone at Lift and Load I am no longer anxious about buying larger items from other states and having them moved to NSW. I am so happy to have found such a delightful company. Best wishes for 2016. Thanks Kimmii