Have a picture to share?
Upload it to help other users learn more about this business.
Great selection of lights at reasonable prices. I was however blown away by the customer service. I was served by Raz (I assume he was the owner). He was incredibly knowledgeable about lighting design. He went out of his way to call his suppliers to find me the perfect fitting for my outdoor pergola area. He even threw in diffuser bulbs for free. I usually don't publish company reviews but this was a real standout for me. HIGHLY RECOMMENDED.
Simply the best light shop in the world. We bought all our lights from here. The products and service provided are far superior to many shops we've seen and the variety too. And no, we are not related to the owners in writing this review, just genuinely impressed and very very happy customers. We bought oysters, Tiffany, ceiling, table lamps, designer hanging lights etc.... for our renovations. thanks you LUC!!
We wanted a strong light after unnecessary Vitrectomy surgery at a retina eye hospital left someone almost blind. Previously we tried to save money buying from a online-only Po Box store in Victoria with a flat delivery fee that supposedly delivers worldwide, but every light was smashed and no refund was given, so we tried a NSW bricks and mortar real lighting shop. Light Up concord was cheaper than a competing NSW store and had to spend some time to find the light we were interested in. The manufacturer put the "opal" light in a box marked "clear" causing initial confusion. Concord Light Up accurately described it as frost or half clear, half opal, making the shop seem like they know more about the lights than when we called the manufacturer, and the shop probably does know more. For their patience, knowledge and hard work I have to give them five stars. They may still offer free delivery if it's local.
I was after a very specific light, and called up asking for help to find it. Not only did the friendly sale staff spend time to describe the item on the phone to me, but they called me back after they searched for a supplier who could send one in for me to buy within the week!
I was very impressed and was more than happy to hand over my money.
Great service, and can order in a wide variety of stock!