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I rang today to make a booking for a customer, and was then on hold for 19 minutes to make that booking. I hope to God the customer of ours never requests LogiWest as his preferred freight compnay again.
To those of you with an account, don't bother ringing. Use the online services.
For those of you who are like me, a third party, good luck.
There are other better and more safer courier companies to handle your freight around the Perth Metro and Country areas, their pick up van in the Welshpool area is not secure as it has the rear right window smashed out with a piece of cardboard covering the gaping hole from the inside.
So I would not use this courier if you don't want the risk of your parcels flying out of the back of the van as the driver speeds around the Perth Airport roundabouts.