Great customer service, very knowledgeable. My car is running like she's new again, yet she was built in 1996. The motor is as quiet as a mouse, and she no longer gives the occasional shudder when she idles, yet she's idling even lower. The air-conditioning is fixed. Bill even replaced my bulbs and gave the car a clean, and with four kids, it needed a clean. Most importantly, Louca Automotive are honest, they don't pad bills. I highly recommend them.
Extremely happy with Bill's customers service, honist work and attention to detail. This is my firts servicing with Bill and left feeling like I can trust him 100% with looking after my vehicle! The service he provides is hard to find these days. Highly recommend.
Bill was recommended to me by a friend. I bought a late model Holden at Pickles Auctions. Shortly after, an engine error light came on. I had had various advice from other mechanics, including an auto electrician and Holden dealer, "don't worry about it" was their general advice, "could be anything". The problem wasn't diagnosed by them but I took it to Bill. He was systematic and found the problem, and told me his plan if it happened again. It was a catalytic converter. It was fixed and car has run well since. I would definitely recommend Bill.
Dr. Barry Nicholson