At Love That Pet North Ryde vet hospital and wellness campus, we know the importance of your furry, feathery or leathery family members. That's why our focus is on delivering Amazing Care, Astounding Value and Awesome Service 7 days a week.
Our commitment is to provide pet care advice and services by vets and ...read more
Staff were friendly and great. However, when I asked my pet's medical history for insurance purposes, they said it will cost me $25 if email to me and free if email to the insurance company. I mean, what's the difference? a month ago, they quoted me 2502.20 for my dog's ligament surgery which will include X-ray and general anaesthetic. Yesterday I rang to follow up on X-ray and they charged me 606 today for that. And now it will cost me 2713 excluding X-ray. I can't doread more
I'm led to wonder if there is a different NRVH that the positive reviews are for because my experience was terrible! I required boarding and when I enquired the reception staff called me back and left a very lengthy and detailed message for me - they said that my cat would need a general check up before going in as part of their procedure (this is on top of showing all the vaccination records and prior vet checks) I booked him in and was told by the vet that he mayread more
Thanks for posting your feedback. Firstly I'd like to apologise that we have clearly failed to meet your expectations. I will be asking for feedback from the team to find out more about what happened. Once I've done this I'd very much like to give you a call to discuss what can be done to make amends and repair your faith in our service. As you rightlyread more
Dr Dave, Dr George, Dr Angeli and all the other staff there are fantastic. They are all friendly and personable and very knowledgeable. They always take the time to look after my pets and take the time to talk to them and get to know them. I would like to recommend them to anyone who needs a vet in the area.
I was pleasantly surprised with the people at this clinic. I went in to look for a product, having concerns for my sick cat and Dr Dave Nicol and the assistant took their time to listen to my detailed story and offered their advice - despite the fact I was not a paying customer. I believe my cat had a bad allergic reaction to the antibiotic Convenia and I was told that in their experience, there were no known such cases at their clinic. But they did not dismiss such a possibility, as rareread more