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The experience I had with this service was very poor and I hope this feedback is acknowledged and used for improvement purposes. It is important to get the job completed, however Customer Service determines whether I am a repeat customer or not. I had booked an appointed for a certain time and this person did not turn up or bother to phone to let me know. I ended up having to call him up. When he turned up he was unprofessional, had an unpleasant attitude and made me feel like I was wasting his time. If you find good tradespeople please make a review on True Local, services that have been recommended will help me select the right person and not have to have a bad experience like this again.