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You can't get worse customer service than here! I've used this service twice - the second time was only to give them another chance to meet minimum expectations...surprise! Fail. I asked them to do a job that costs $60 elsewhere. The mechanic I got did a great job, but getting to an actual mechanic through the "customer service representatives" isread more
All they had to do was a timing belt and waterpump on my diesel pajero. They put the thermostat in upside down the bottom cog in backward and the harmonic balancer was sticking out a mile, didnt fill the oil up didnt bleed the system. and didnt take it for a testdrive so they could have been there after 800metres to watch steam bilo out of the o ringread more