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Florists

Lucy's Florist

47 Reviews
(02) 9799 2111

43 Lackey St

Summer Hill, NSW, 2130

43 Lackey St

Summer Hill, NSW, 2130

Lucy's Florist

Contact details

Visit website Email this business
(02) 9799 2111
(02) 9798 9351
16177295505

Payment options

  • MasterCard
  • Cash
  • EFTPOS
  • AMEX
  • Visa

REVIEWS (47)

Very good
28
Good
5
Average
0
Poor
0
Very poor
14

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Adele Rose
6 months AGO

I was delivered flowers on Valentine’s Day from Lucy’s, and the rose petal were already dark and dry around the edges. A couple days later they became wilted and the flower head are facing down wards. This business is about money, not service.

US Customer
OVER a year AGO

We live in the US and ordered flowers for our daughter’s birthday (she is at the University of Sydney). We asked for AM delivery. They did not even arrive on the day. A phone call resulted in a rude and dismissive response. TWO days later they arrived. We emailed them and are still awaiting any response. Shop elsewhere, please. They just don’t care. One thing for sure. They won’t be reading this....

Emma A*
OVER a year AGO

Terrible customer service
Ordered a bunch of flowers online with a specific delivery date as it was a friends 40th Birthday. Florist did not deliver on designated day and when I rang them they were unprepared to rectify or compensate. Dreadful service and totally disorganised

Lovetoshop101
OVER a year AGO

Was very happy with the floral arrangement that I ordered for my Mum’s Birthday, very nicely designed and wrapped and the flowers are just so beautiful. Thank you so much! I know where to go when I need flowers now.

Liesey
OVER a year AGO

WORST FLORIST! Do not recommend using this florist - Thanks to Lucy what was meant to be a easy morning completing an engagement cake for a close friend was nothing short of utter anxiety and stress. Ordered two small posys for a three tier cake and explained (using photo references) how the bunches needed to be and which flowers needed as well as described the cake. Paid $60 for organic baby’s breath and gum leaves and felt confident this would be completed. On the morning of the engagement arrived to collect the order to be met with blank faces. Lucy struggled to first find the order, claiming it was meant to be picked up last week. Then she find it and advised she hadn’t actually made the order as she had meant to call us to advise the order would need to be changed. Her reason for not calling was that it Australia Day and she wasn’t open. She proceeded to say she would make the order now but we would need to pick all new flowers. Ok not what ...read more

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