Awful experience. I went in to order my dress. Put it on just to be sure. I put on a lovely veil. The assistant said she would add it to my account. When I told her that I had one, I was just seeing the overall effect, she walked over and abruptly pulled it out of my hair and hung it back up.
Then proceeded to stand at the counter for the rest of the consult. (I had booked)
If they didn’t have my dream dress I would NEVER be returning.
I had a wonderful experience with Jada! She was bubbly and lovely and was genuinely excited to help me find a dress. She went above and beyond to ensure my dress will arrive in time. My sister and I have now both gotten our wedding dresses from this store and I would highly recommend this shop for anyone looking for a gorgeous, affordable gown.
AMAZING! simply amazing!!!!!! I have visited three other Brisbane Bridal Stores - and left feeling overwhelmed. I apprehensively booked my appointment at Luv Bridal and from my phone call to my appointment I was treated like it was my Wedding Day! Melanie was so helpful, caring and honest. She was patient, fun, excited for me and never made me feel like an inconvenience. I went over my appointment time by half hour and tried on up to 9 dresses, I never once felt rushed or pushed. The staff were proud of their designs but calm and relaxed. Even Renee and Michelle at the desk were friendly on a late Thursday night appointment, making me feel welcome all the way to the end of my appointment. This is one type of shopping trip you want to be fun and relaxing! Thank you so much for making this a good experience. I didn't buy my dress - but will be definitely going back to Luv Bridal to find THE ONE!!! I read the negative reviews and feel the complete opposite!!!! Thank you Emma
I had an appointment yesterday at Luv Bridal and had a wonderful experience. Jada took the time to get to know me and we had fun chatting while trying on all kinds of dresses. I felt like I knew what style I liked when I left then store and didn't feel pressured to make a decision on the spot. Also- the prices are very reasonable. I'd recommend this store :)
We visited your store today looking for the most important dress of our daughters life! We were looked after by the most amazing lady Rebecca ! This lady made our visit so relaxed and attended our every wish , so lovely to met a salesperson very passionate about her job . ??????????. We walked out with the dress of our daughters dreams thank you so much Rebecca
Sharon And Bob Young