Do not trust the team and M and G motors. We were lied to about the car we were going to buy for my family and so as a result we backed out of the deal and now they are stuffing us around and not giving back our deposit. I would recommend everyone goes anywhere else but this dodgy business, with there terrible salesman.
Call from manager 8/7
We have now had a phone, where the manager has now threatened us with legal action if we don’t do what they want and still won’t retune the money. This is classic bullying and they don’t like that anyone has said the truth about there business
I have made a comment under my original review, as I need truelocal to delete it / edit it, so thought I would make a new review. M & G have agreed to refund $500, and I'm happy to accept that at put this experience to bed. I am elated they have come back to me and offered me this, I think it shows grace from both sides, and every experience has 2 players. I did pay the deposit sight unseen so that's on me, and I did sign a contract before the car had been fixed so I have played a part in not handling things correctly. I have never bought a car for myself before so it's all a learning experience. I also had a colleague use profanities and nomatter who's right or wrong this is never ok. I have learnt a valuable lesson and am not afraid to eat humble pie and accept some responsibility in it all. Appreciate your email and offer of refund. Hayley
Absolutely disgusted with the dodgy lies and service. Feel very taken advantage of. Stephen (Manager) and Angelo lie through their teeth and then put the blame back on you for their businesses lack of care and function! I will be fighting tooth and nail for my deposit of $1000 back as I manage my own business and know how a good honest business runs. RUN don't walk from M & G Motors. I can not hand over $12,000 for a filthy car, and an unsafe car that I was told was "ready to collect" when I am pretty confident the car hadn't been touched! I then wanted my money back and to just forget the experience, but no, they don't let you go easily, they then say oh sorry we'll fix the problem, but after you've lost confidence in a business you can't easily hand your hard earned money over! I just want my money back! I will be shouting high and low to everyone that will listen if I don't get my money back. M & G didn't deliver, I have done NOTHING wrong and just want to walk ...read more
As I can't remove this review without the help of the true local admin I just want to update it! M & G have agreed to a $500 refund (50/50) as I do accept that I did have a part in it, I did pay a deposit sight unseen, and I didn't speak up early in the transaction and did sign a contract, I shouldn't have, I shouldn't have rushed into it. I also had a colleague take my phone from my hands out of frustration at M & G and use profanities, this is never ok. Thank you M & G for letting me put this ordeal to bed. I appreciate the refund of $500 and being able to move on. Hayley
As a business they don’t care about the quality they fix vehicles in, so it’s minimal, whatever's cheapest “as long as the car runs” and as long as they’re paid what they initially quoted.
Don’t recommend this place in the slightest, they’ll lie & keep up a friendly face purely for money.
My personal experience;
My car had been kept for 2 months longer than was promised. Still paid in full regardless of them mishandling my car. Paid $600 - $800 for it to be fixed one week and was promised it was fixed perfectly. To then take it in a week after and pay an additional $300 - $400 for a mistake made by the business and employers.
Don't leave a deposit to view a vehicle they are will only steal your money illegally.
We were interested in looking at a van on Saturday and they said you need to leave a deposit so we will hold it (this was on Tuesday). To be clear this was in no way a commitment or contract to buy the vehicle as we had not even seen it in person. So we paid $100 to hold it until Saturday. At no point did they say that this was non-refundable or we would not have paid it. So today being Thursday (yes 2 days later) we called them to tell that we no longer wanted to view it and would like a refund. The response to this was no, that they missed out on a sale and were entitled to keep the $100. As we had not entered into any contract with the ...read more
